Refund policy

1. Return and Refund Policy

Effective Date: [DD/MM/YYYY]

Thank you for shopping at [Nova Gadget]. If you are not entirely satisfied with your purchase, we're here to help.

Returns You have [7/14/30] calendar days from the date of delivery to return an item. To be eligible for a return:

• The item must be unused, in its original condition, and in its original packaging.
• You must provide proof of purchase (order number or receipt).

Non-Returnable Items

• [Perishable goods, e.g., food, flowers]
• [Custom or personalized products]
• [Sale/clearance items]
• [Undergarments, cosmetics, or other hygiene-sensitive items — if applicable]

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within [5–10] business days to your original payment method.
• Original shipping charges are [non-refundable / refundable].

Exchanges We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [support email].

Return Shipping

• Customer is responsible for return shipping costs, unless the item is defective or incorrect.
• We recommend using a trackable shipping service, as we are not responsible for items lost in transit.

Contact Us For any return/refund questions, contact us at: 📧 [https://novagadget.online/]